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Client Charter

At BdH, we believe that your success is our success.

We are committed to providing high quality services to our clients that are cost-effective, forward-thinking and help you achieve your business goals.

Our client charter sets out our values and the service standards you can expect from us. It outlines the commitment we make to all our clients and is the framework we apply to all that we do.

To your success

Taking the time to get to know you and your business, we promise to treat your business like its our own. We are committed to your success


We get to know you as an individual and explain matters in layman terms at all times

We go further

With over 35 years' experience, we carry out year end planning as standard to ensure you maximise all allowable expenditure, reduce your tax and increase your bottom line

Guaranteed turnaround times

Guaranteed turn around times for your accounts and tax returns

There when you need us

We are guaranteed to return phone calls, texts and emails within 24 hours. Get in touch any time for a chat and sound out any ideas in your mind

No hidden surprises

Never any surprise bills as we will agree a fixed fee at the start of each year

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